THE APPLICATION OF CRITICAL SUCCESS FACTORS (CSF) IN IMPLEMENTING ERP SYSTEMS AT PT PINDAD

  • Andri Firmansyah Universitas Padjajaran

Abstract

Penelitian ini menganalisis penerapan Critical Success Factors (CSF) dalam implementasi sistem ERP dan penerapan terhadap modul pada PT Pindad. Penelitian ini untuk mengetahui penerapan Critical Success Factors (CSF) dalam implementasi sistem ERP di PT Pindad dan untuk mengetahui penerapan-penerapan terhadap modul yang ada di PT Pindad. Penelitian ini merupakan penelitian kualitatif dengan pendekatan studi kasus. Sumber data yang digunakan berupa wawancara dan dokumentasi. Analisis data yang digunakan adalah analisis data menurut Miles dan Huberman dengan triangulasi. Hasil penelitin dapat disimpulkan bahwa penerapan Critical Success Factors (CSF) dalam implementasi sistem ERP di PT Pindad sudah efektif. Penerapan terhadap modul yang ada di PT Pindad saat ini sudah sesuai kebutuhan walaupun belum optimal

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Published
2020-12-25