PENGARUH GAYA KEPEMIMPINAN, INSENTIF DAN SISTEM PELAYANAN TERHADAP KINERJA DENGAN PROMOSI JABATAN SEBAGAI VARIABEL INTERVENING

Abstract

This study aims to determine the influence of leadership style, incentives, and service systems on employee performance and how performance acts as an intervening  variable  for  job promotions.  The  method  used  was a quantitative approach with purposive sampling of employees in a company/service agency. Data were collected through questionnaires and analyzed using path analysis. The results indicate that leadership style, incentives, and service systems have a direct, positive and significant effect on employee performance. Furthermore, employee performance also has a positive and significant effect on job promotions. Performance variables were shown to mediate the influence of leadership style, incentives, and service systems on job promotions. These findings reinforce the importance of leadership, incentives, and service systems in improving employee performance, which ultimately can lead to more effective job promotions. This study recommends that organizations consider these aspects in human resource development and employee career advancement.

Keywords: Leadership Style, Incentives, Service System, Performance and Job Promotion