PENGARUH KOMPETENSI DAN BEBAN KERJA TERHADAP KINERJA PERAWAT DI RUANGAN RAWAT INAP RUMAH SAKIT ADVENT BANDAR LAMPUNG

Abstract

The importance of nurse performance in providing optimal health services, which is influenced by various factors including competence and workload. This study aims to analyze the influence of competence and workload on nurse performance in the inpatient ward of RSABL Hospital. The research method used in this study is quantitative. Meanwhile, the population in this study were all nurses involved in carrying out duties in the inpatient ward of internal medicine at RSABL. Sampling was determined using a simple random probability sampling method with the Slovin formula so that a sample of 81 people was obtained. Furthermore, the data collection technique was carried out by distributing questionnaires or questionnaires in the form of Google Forms to respondents who had completed the observation. The validity and reliability tests on the instruments used in the study are important and very crucial steps because they affect the accuracy, consistency, and reliability of the instruments used in collecting data. Furthermore, the stages of data analysis include multiple linear regression tests and t-tests. The results of the study show that 1) partially, competence has a positive and significant effect on nurse performance (t-count = 4.521; Sig. 0.000), which means that the higher the nurse's competence, the higher the performance shown. 2) Workload also has a positive and significant effect on performance (t-test 3.477; significant 0.001).

Keywords: Competence, Workload, Performance, RSABL, Health Services.