UTAMI, P. STRATEGI PENINGKATAN KUALITAS PELAYANAN PUBLIK DI DINAS DUKCAPIL DAN KANTOR PERTANAHAN KOTA TANGERANG. JURNAL ILMIAH ILMU ADMINISTRASI, [S. l.], v. 11, n. 1, p. 1–10, 2021. DOI: 10.33592/jiia.v11i1.1416. Disponível em: https://ejournal.unis.ac.id/index.php/JIIA/article/view/1416. Acesso em: 6 may. 2024.