RAMDANI, A. . PERUBAHAN KUALITAS PELAYANAN PUBLIK & KEPUASAN PENGGUNA JASA KERETA API DI KOTA TASIKMALAYA. JURNAL ILMIAH ILMU ADMINISTRASI, [S. l.], v. 10, n. 1, p. 1–8, 2020. DOI: 10.33592/jiia.v10i1.503. Disponível em: https://ejournal.unis.ac.id/index.php/JIIA/article/view/503. Acesso em: 16 may. 2024.