Am’una, K. D. M. and Hertati, D. (2023) “Quality Of Service For Baby Birth Certificate Using Klampid New Generation (Kng) In Bulak Sub District, Surabaya City”, JURNAL ILMIAH ILMU ADMINISTRASI, 13(1), pp. 1–7. doi: 10.33592/jiia.v13i01.3617.