PERLINDUNGAN HUKUM PADA PEKERJA INDUSTRI LAYANAN LOGISTIK TERHADAP KONTRAK KERJA (STUDI KASUS SHOPEE EKSPRESS)

Abstract

This study discusses the legal protection of workers in the logistics service industry regarding employment contracts, with a case study of Shopee Express. The objective of the research is to analyze the implementation of employment contracts or agreements at Shopee Express, to examine the forms of legal protection for workers under contract or agreement status, and to identify the supporting and inhibiting factors in the implementation of legal protection for such workers at Shopee Express. Using a normative juridical research method, the study found that the implementation of employment contracts at Shopee Express still faces challenges in fulfilling the provisions of the Indonesian Labor Law No. 13 of 2003 and the Job Creation Law No. 11 of 2020, particularly concerning workers' fundamental rights such as overtime pay and safety guarantees. These discrepancies lead to dissatisfaction, especially regarding the transparency of wage calculations and overtime compensation, which negatively affect workers’ motivation, loyalty, and productivity. This situation contributes to a high turnover rate, undermining the company’s operational efficiency. Improving transparency and supervision, as well as aligning contract practices with applicable regulations, can help create a harmonious working relationship, strengthen employee loyalty, and reduce the risk of conflict and legal sanctions.

Keywords: Legal Protection, Employment Contract, Labor Law, Shopee Express, Contract Workers.