ANALISIS YURIDIS TERHADAP TANGGUNG JAWAB PT. SENTOSA ABADI TRANSPORT ATAS KERUGIAN YANG DIDERITA KONSUMEN AKIBAT BARANG HILANG

Abstrak

Transportation can be defined as the transfer of goods or people from the place of origin to the place of destination. Land Transportation is regulated by Law No. 22 of 2009 concerning road traffic and transportation. In the case of decision number 204/PDT/2020/PN.SDA where a transport agreement has been established between PT. Sentosa Abadi Transport with Mr. Sukmawati verbally based on the agreement of both parties. However, in the implementation of transportation problems occur, namely PT. Sentosa Abadi Transport lost goods that should have arrived at their destination, in fact they were lost. This is what causes PT. Sentosa Abadi Transport is responsible for its negligence by compensating for the loss. For this loss, there is a default, therefore the main problem in this case is how the business actor is responsible for losses caused by lost goods in transportation. This research is a normative juridical research, which is descriptive in nature so that the data that has been collected can be analyzed qualitatively. The theoretical basis refers to article 1366 in conjunction with article 1367 of the Civil Code, article 19 paragraph (1) jo (2) UUPK, article 189 jo 309 UU LLAJ. Accountability carried out by PT. Sentosa Abadi Transport is responsibility based on the element of error. So to demand accountability, consumers need legal protection in order to fulfill their consumer rights, and carriers can carry out their obligations by paying compensation in accordance with legal provisions.