YUNIARTI, Nuke; HILMAN, Hilman; UTAMI, Pri. E-Service Quality Klaim Jaminan Hari Tua (JHT) Melalui Aplikasi JMO Pada BPJS Ketenagakerjaan Cabang Cikokol Kota Tangerang. Pelita : Jurnal Penelitian dan Karya Ilmiah, [S. l.], v. 26, n. 1, p. 208–214, 2026. DOI: 10.33592/pelita.v26i1.9049. Disponível em: https://ejournal.unis.ac.id/index.php/pelita/article/view/9049. Acesso em: 9 aug. 2026.