EVALUASI PELAKSANAAN SWAKELOLA TIPE I UNTUK PEMELIHARAAN BANGUNAN GEDUNG PEMERINTAH

Abstract

This study analyzes the effectiveness, efficiency, adequacy, and responsiveness of the implementation of the Type I Self-Management Program (Swakelola Tipe I) by the Buildings Division of the Tangerang City Department of Housing, Settlement, and Land Affairs (Disperkimtan) in maintaining government-owned buildings. The effectiveness dimension measures the extent to which program goals and objectives are achieved, including timeliness, relevance of results to the needs of Regional Apparatus Organizations (OPD), quality of work, and contribution to public services. Efficiency is evaluated by comparing inputs and outputs, encompassing financial, administrative, and operational aspects, to optimize results with minimal resource utilization. Adequacy assesses the program's ability to comprehensively address problems, including resource availability and adaptation to technical complexity. Finally, responsiveness examines the policy's ability to adaptively respond to the needs, expectations, and changes in the target environment. Interviews with key informants from various OPDs indicate that Type I Self-Management Programs are generally considered effective due to their speed of response and the relevance of results to field needs, particularly in urgent situations. However, effectiveness still faces challenges related to limited human resources and the number of technical personnel. In terms of efficiency, this model is widely recognized for its ability to save budget and implementation time, primarily due to the absence of third parties and the optimization of internal resources. This also impacts ease of supervision and accuracy of work targets. However, perceptions regarding adequacy vary. Some informants assessed resources as adequate and responsive to needs, while others highlighted budget limitations compared to the high volume of maintenance requests. Equity, although pursued through priority scales and zoning, still faces challenges of inequality due to the decentralized system and resource constraints. Type I Self-Management in Tangerang City demonstrates high responsiveness to urgent needs in the field, supported by process flexibility and internal team expertise. This model reflects the adaptability essential to good governance. Implications of this research highlight the need to strengthen the capacity of technical teams, increase budgets, and develop more transparent and participatory planning and reporting systems. This aims to maintain and improve the effectiveness, efficiency, adequacy, fairness, and responsiveness of Type I self-management in ensuring continuity of public services.

Keywords: Type I Self-Management, Evaluation of Government Building Maintenance.