Pengaruh Sosial Media Marketing terhadap Minat dan Daya Beli Pelanggan
DOI:
https://doi.org/10.33592/pelita.v22i1.2562Keywords:
Social Media, Consumer, Purchasing PowerAbstract
Innovation is relentless, with the continuous introduction of new technologies, new business models, and new communication approaches.[1] One of the ways of business models is through social media. Social media is a platform not only users interacted and digitally communicated but also a marketing channel where consumers search and do transactions on products and services. The development of digital transformation i.e. social media increases the curiosity about how it influences purchasing power of consumers. The consumer means the millennials who are the well-adapter and users of this digital transformation. 115 students have been questioned via close questionnaires in order to facilitate this study and the result shows that social media has not shown any influence on the purchasing power of consumers, due to the combination of multi-channel on a purchase.
References
D. Chaffey, T. Hemphill, and D. Edmunson-Bird, Digital Business and E-Commerce Management, 7th ed. Pearson Education Ltd., 2019.
Online Marketing-Praxis. [Online]. Available: www.onlinemarketing-praxis.de. [Accessed: 19-Jan-2021].
Oxford Language. .
Wikipedia. [Online]. Available: www.de.m.wikipedia.org.
I. Mahbubah and S. Y. Putri, œDampak Perubahan Perilaku Konsumen Saat Pandemi Covid-19 Pada Peningkatan Penjualan Bisnis E-Commerce Di Kabupaten Sumenep, Behav. Account. J., vol. 4, no. 1, pp. 239-248, 2021.
F. Lupiana and R. A. Kusumajaya, E-COMMERCE CONSUMER BEHAVIOR AND SHOPPING CULTURE DURING THE COVID-19 PANDEMIC,vol. 1, no. 2, pp. 123-128, 2021.
I. rasyid Munthe, A. P. Nasution, and B. H. Rambe, Transaksi Uang dan Dompet Digital Pada Saat Masa Pandemi Virus Corona (Covid-19), J. Teknol. Inf. Dan Komun., vol. 12, no. 1, pp. 1-6, 2021.
S. U. Imanuddin Abil Fida, Daris Sambiono, Fahmi Shiddiqi, Transaksi E-Commerce Sebagai Pertahanan Umkm Di Tengah Pandemi Covid-19 Dalam Perspektif Islam, J. Imtiyaz, vol. 5, no. 02, pp. 53-64, 2021.
R. Mawarni et al., Penerapan Digital Banking Bank Syariah Sebagai Upaya Customer Retantion Pada Masa Covid-19, Jurnal.Stai-Alazharmenganti.Ac.Id, vol. 9, no. 2, pp. 39-54, 2021.
N. Sintiawati, Perilaku Masyarakat Dalam Menggunakan Media Digital Di Masa Pandemi, J. Akrab, vol. 11, no. 2, pp. 10-19, 2020.
I. Kster-boluda and I. Vidal-capilla, Spanish Journal of Marketing - Esic, Spanish J. Mark. - ESIC, vol. 21, pp. 65-79, 2017.
. Markos-Kujbus and M. Gti, Social medias new role in marketing communication and its opportunities in online strategy building, ECREA 2012 - 4th Eur. Commun. Conf., no. 00 36, pp. 117, 2012.
Smart Insights. [Online]. Available: www.smartinsights.com.
A. S. Ananda, A. H. Garca, and L. Lamberti, RENL: A Framework for social media marketing strategy,1st Annu. EDIM PhD Conf. Milan, Italy, no. June, pp. 112, 2014.
A. Hanlon and D. Chaffey, Digital marketing models Frameworks and tools for digital audits, planning and strategy. Part of the Digital Marketing Strategy and Planning Toolkit Best Practices Guide, 2019.
N. I. Purnama and L. P. Putri, Analisis Penggunaan E - Commerce Di Masa Pandemi, Semin. Nas. Teknol. Edukasi dan Hum., pp. 553-558, 2021.
G. Christodoulides, L. De Chernatony, O. Furrer, E. Shiu, and T. Abimbola, Conceptualising and Measuring the Equity of Online Brands, J. Mark. Manag., vol. 22, no. 7-8, pp. 799-825, 2006.
F. Meileny and T. I. Wijaksana, Pengaruh Persepsi Manfaat, Persepsi Kemudahan, Fitur Layanan Dan Kepercayaan Terhadap Tingkat Kepuasan Pelanggan Linkaja Di Indonesia, J. Ecodemica J. Ekon. Manajemen, dan Bisnis, vol. 4, no. 2, pp. 200-209, 2020.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Heni Cahya Ramdani
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Pelita : Jurnal Penelitian dan Karya Ilmiah this site and metadata is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License